Troubleshooting

Installation Issues

Installer won’t run

• Right-click the installer and select “Run as Administrator”
• Check if your antivirus is blocking it
• Ensure you have Windows 10 or later

Installation stuck

• Wait a few minutes for large installations
• Restart and try again
• Check disk space

Functionality Issues

Vimo shortcuts not working

1. Check if Vimo is running: Look for the icon in system tray
2. Restart Vimo: Right-click tray icon > Restart
3. Check permissions: Ensure Vimo has keyboard hook permissions
4. Check for conflicts: Disable other keyboard tools temporarily

Shortcuts conflict with other apps

1. Open Settings > Shortcuts
2. Find the conflicting shortcut
3. Change the key combination
4. Or adjust the priority

Floating window doesn’t appear

1. Check Settings > Appearance
2. Ensure floating window is enabled
3. Try changing the position
4. Restart Vimo

Super Key doesn’t work

1. Check Settings > Keys
2. Verify Super Key setting
3. Try changing to a different key
4. Check if another app is using the same key

Performance Issues

Computer feels slow

1. Check Vimo is updated to latest version
2. Reduce floating window opacity
3. Disable animations

High CPU usage

1. Restart Vimo
2. Check for conflicting keyboard hooks
3. Update to latest version

Update Issues

Update fails

1. Check internet connection
2. Disable antivirus temporarily
3. Download manual installer from website

Version shows wrong

1. Restart Vimo
2. Check Settings > About
3. Reinstall if needed